Appointments System

Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

You may book an appointment with a doctor in advance if you wish. We aim to reserve approximately half of all surgery appointments on every day for patients who wish to book in advance.

Nurse appointments must be booked in advance but our nurses make every effort to accommodate urgent cases that may arise.

Phlebotomy appointments need to be booked in advance. Please don’t book a blood test unless previously discussed with a doctor. If you have a chronic disease such as heart disease, stroke or diabetes you will need an annual review as a minimum.

Online Consultations

Engage consult allows patients and carers to connect with their GP practice and access services online from a PC, tablet or smartphone.
Patients and carers can access the engage consult application directly from the websites of participating GP practices to:
  • Get self-care information
  • Have an online consultation that involves answering simple questions about symptoms. a report is then sent to the GP, who can follow up with the best course of action., for example, seeing the patient, phoning with advice or giving a prescription.
To sign up for engage consult click the link below


Did you know that pharmacists can help with minor ailments and medical conditions? To try and help protect GP appointments, next time you require advice on a medical condition such as conjunctivitis, sore throat, coughs, colds, vomiting, diarrhoea, flu like symptoms try speaking to your local pharmacist first.

Home Visits

Please request home visits before 11:00am. All requests for home visits will be assessed by the duty doctor although we do visit housebound and terminally ill patients in their homes. If you are fit to travel you are encouraged to attend the surgery where we will try to see you straight away if you are too ill to wait.

Evening and Weekend Appointments

A new service has been launched by South Downs Health and Care (SDHC) known as the Extended Access Service. The clinics are run by GP’s from the local area.

Appointments are available Monday to Friday – 18.30 – 20.30. Saturday – 08.00 – 12.00. Sunday 09.00 – 12.00. The clinics are held at 5 sites in East Sussex: Park Practice Eastbourne, Harbour Medical Practice Eastbourne, Quintin Medical Centre Hailsham, Sea Road Surgery Bexhill and Old School Surgery Seaford.

This is not a walk in service. Our patients must book an appointment by calling our appointment line. In order to book an appointment, permission must be given by you, to the clinician who sees you, to enable them to have access to your GP records. This is to ensure the highest safety and continuity possible. The reception staff will ask for your consent at the time of booking.

Opening Times

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